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Who to contact

We aim to provide an excellent administration service for all our employers and pension scheme members. To ensure that we monitor our progress we always welcome your feedback, about your experience in dealing with the Cheshire Pension Fund.

Email us:

You can write directly to the Cheshire Pension Fund at the address detailed below.

Cheshire Pension Fund,
Cheshire West & Chester Council,
Council Offices,
4 Civic Way,
Ellesmere Port,
CH65 0BE.

Customer Services: (01244) 976000


Queries on the amount of your pension

In the first instance please contact the Pensioner Payroll Helpdesk.

Pensioner Payroll Helpdesk: 01244 972125

Notification of bank account change

For security reasons we cannot make this change from information provided over the telephone.

Please send your details in writing to:

Transactional Service Centre,
Goldsmith House,
Hamilton Place,
CH1 1SE.

Please remember to quote your Pension and National insurance numbers.

Notification of address changes

If you wish to change your address please contact the pension helpdesk on 01244 976000 or write to the Cheshire Pension Fund using our address outlined above.